After-sales Service

– RMA center for Europe and UK is located in the UK. Please email or call to get a ticket number before mailing your device.
– Add: 190 Queen Street, Withernsea, East Riding of Yorkshire, HU19 2LG UK.
– E-mail:
– Phone: +44 333 023 0067 (9am-5pm).
– Turnaround time: 5 working days (UK), 10 working days (EU).

– Evolv LLC is the RMA center of LVE in the USA.
– Please visit Evolv website to open a ticket under “Technical Support”, and follow the RMA process to send the device to Evolve for repair only.

– RMA center is the office of LVE. Please contact before mailing
– Email:
– Phone: 86-755-26837684
– Facebook: Drop-by service via Facebook Message (Monday -Friday)